SERVICES

We offer the following services for both commercial and residential properties:

Pumping/Cleaning

  • Includes checking the tank and pump chamber components and cleaning the tank filter, provided reasonable access is available

Hydro-Flushing

  • Cleaning gravity or pressurized septic fields to restore or maintain the field’s performance

  • Cleaning lines to remove blockages and/or to remove roots

Troubleshooting

  • Locating septic tanks and/or septic fields

  • Installing access risers to eliminate digging and make locating and accessing easier

  • Assisting with locating and eliminating septic odours

Repairs

  • Replacing pumps, float switches, and other septic system components

  • Installing and/or repairing alarms

  • Repairing and/or maintaining treatment plants

 

Determining a maintenance schedule for your septic system is best done with a proactive approach rather than a reactive approach.

 

On average, most septic tanks require service approximately every two to five years. This varies with tank size, number of people using the system and their personal habits.

Septic tanks should only be cleaned out using the large cleanout access, not the small inspection ports.

When you are getting your septic tank pumped out, have a hose with water available and all tank access ports should be made accessible. Also, ensure your driveway is clear enough to allow for the arrival of the pump truck.

 

 

Generally our rates for pumping septic tanks in the Comox Valley are:

 

  • Up to 750 gal. – $365 + gst

  • Up to 1000 gal. – $450 + gst

  • Up to 1200 gal. – $530 + gst

 

These rates are subject to change and may vary depending on the work required.

 

For peace of mind call us at 250-792-1122 and request a free estimate or to learn more about how you can take care of your septic system.

 

WHO WE ARE

Yellow Truck Septic is a locally-owned family-run business that prides itself in providing personalized septic services in the Comox Valley for residential and commercial septic systems. We offer pumping/cleaning, trouble-shooting and repair services – everything you need to keep your system in great working order. 

Our experienced staff and management will do our best to help you with your septic needs. Over our 14 years in business, we have built a reputation for good work and friendly, professional, and timely service. 

 

We are fully committed to high-quality customer service, ensuring that you have peace of mind when thinking about your system.

 

 

CARE & MAINTENANCE OF YOUR SEPTIC SYSTEM

A septic system is a large financial investment that performs an essential function for your home. There are many variables that affect the lifespan and performance of an onsite septic system. Some of these things include location, design, installation, usage and maintenance. Here are some tips to assist you with the care of your system.


 

 Do’s and Don’ts

  • Maintain your system proactively rather than re-actively

  • Know the location of and basic function of your system’s components

  • Keep a “septic file” for documents, service invoices, and other related information

  • If your system has a filter clean it at least twice each year

  • Keep all access lids visible (ie: don’t let vegetation grow over them)

  • Fix any “run on” toilets or leaky taps

  • Space out water use as much as possible (i.e. doing the entire week’s laundry in one day might overload the system)

  • Keep surface water flows away from dispersal field and tank

  • Limit the amount of bleach and anti-bacterial products that enter your system

  • Use mechanical drain cleaners instead of chemical cleaners

  • Don’t use additives to restart the tank or to prolong pump out intervals as they can do more harm than good

  • Keep items like paper towels, sanitation wipes, and feminine hygiene products out of the system

  • Avoid or reduce the amount of fats, oils, and grease entering your system

  • Don’t plant large-rooted vegetation on or near your septic system

  • Keep grass on top of septic field mowed

  • Don’t drive heavy vehicles or allow heavy farm animals over any part of your system

  • Don’t build any structures over any part of your system

General Maintenance Tips

Determining a maintenance schedule for your septic system is best done with a proactive approach rather than a reactive approach. Here are some general tips to assist you with maintaining your system. These are generic tips and some may not apply to your system.

Septic Tank Pumping

On average, most septic tanks require service approximately every two to five years. This varies with tank size, number of people using the system and their personal habits.

Septic tanks should only be cleaned out using the large cleanout access, not the small inspection ports.

When you are getting your septic tank pumped out, have a hose with water available and all tank access ports should be made accessible.

Pump Chamber

When the septic tank is pumped, the pump chamber should be checked for sludge and cleaned if necessary. Also, the float switches should be checked that they are clean and secure. This is also a good time to test the high water alarm and test the pump.

Pressure Field

If the runs of your pressure field have at-grade end caps, have them checked at the same time you have your septic tank serviced.

If your pressure field doesn’t have at-grade end caps, it is a good idea to have that changed so that routine checking and maintenance can be done.

 

Gravity Field

It is a good idea to have your D-box inspected approximately every ten years. It should be checked for sludge, roots, fluid levels, and integrity. The condition of the D-box can be used as an indicator for the condition of your disposal field to determine if it requires cleaning.

Emergencies

 

Sewer Back-up

The initial sign of a sewer back-up is usually indicated by a gurgling sound coming from a toilet or bathtub. If you experience this or an actual sewer back-up

1) Immediately stop all water use

2) Call a service provider for assistance.


Sewer Pooling or Spongy Spots

If you observe sewer pooling or spongy wet spots of sewer in your yard, call a service provider.

 

Alarm Sounds

If the alarm panel sounds:

1) silence alarm panel

2) restrict all water flows

3) contact a service provider immediately


Septic System Safety

  • Keep all component lids secured

  • Never enter any confined spaces

  • Do not touch any electrical components (except the alarm silence switch) unless directed by a professional

  • Do not attempt to carry out any system maintenance without taking appropriate safety precautions

Call us today if you have any further questions.

 
 
Contact Yellow Truck Septic Today

246 Pritchard Rd

Comox BC

V9M 2P4

Methods of Payment

  • E-Transfer

  • Cheque

  • Cash

 

HAPPY CUSTOMERS

Excellent Work

"We called 'Yellow Truck Septic' service when we had a serious problem with our septic tank/field. Jamie and his excellent team found the problem which was being caused by a disintegrating Distribution box. This is the important box that sends the fluid from the tank out into various pipes (usually three) located in the septic field under grass.
Our problem was that we did not know where the Distribution box was located since the area had been cemented/tarmac over many years ago. 
Jamie and his crew located the box and cut through the pavement and replaced the Distribution Box and then proceeded to clean/wash out all the pipes in the field. They also thoroughly checked and cleaned all aspects of the tank outflow and the various pipes.
They did excellent work and the overall cost was very reasonable considering the time and effort taken by his team over the better part of two days.
I would highly recommend Yellow Truck Septic to anyone. Jamie is very thorough and explains every move that is necessary to fully solve the problem. He gets the job done."

Diane S.

Great Service

We had Yellow Truck Septic come to our house and we had a gentleman by the name of Russell.


We just wanted to let you know that not only was he so knowledgeable and explained so many things to us regarding our septic field, he was just an amazing employee with great customer service. I just wanted to let you know that we will definitely be dealing with you and we will give the word of mouth to everybody – you guys have a great service. Thank you so much.

Anique K.

Very Good Experience

Very good experience. I'm not familiar with the new style septic tanks. Russ explained everything very clearly and gave me good advice on maintenance. The owner was very helpful over the phone. Also they arrived on time and did a good job. Very pleased, will call again.

Paul H.

Top Notch Service

Top notch service. These guys have the highest level of integrity. I can't say enough good things about this company.

Wine S.

Better Than Great

I've been using yellow truck for years and they are the best. Today I had two pump outs with them and the crew was better than great. Thanks again. PS big shout out to Mike and Russ.

YP.ca user mege0929

WOW!

We were experiencing a septic emergency a short time ago and called (left a v-mail) Yellow Truck after hours for assistance. The owner returned the call on his birthday while he was BBQ'ing dinner for his family. He successfully walked me thru trouble-shooting steps to free up a blocked system enabling acceptable weekend operations. First thing Monday, a technician arrived to assess the system and carry out necessary cleaning/repairs. None necessary and no charge for the call-out. WOW!

Kabloona

Would Recommend

Terrific service from this company who provides customer service in capital letters. Would recommend these folks with no reservations.

YP.ca user Mccl3152

Thank You

Every business in the world should be run the way James Battison runs Yellow Truck. Seriously, I cannot say enough good about this company.

Lisa B.

© 2020 by Yellow Truck Septic Ltd.

  • Facebook
  • Instagram